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Return Policy

Last Updated: 27/05/2024

At 530°, we are committed to providing you with high-quality design products. If you are not completely satisfied with your purchase, we are here to help.

1. Right of Withdrawal

In accordance with French law, you have the right to withdraw from your purchase within 14 calendar days from the date you receive your order, without giving any reason or incurring any penalties. To exercise this right, please contact us at contact@530degres.agency with your order number and the products you wish to return.

2. Return Conditions

To be eligible for a return, please ensure that:

  • The products are in their original condition, unused, and in their original packaging.
  • The return request is made within 14 days of receiving the product.

3. Return Procedure

  1. Contact Us: Send an email to contact@530degres.agency with your order number, the products you wish to return, and the reason for the return.
  2. Return Instructions: We will provide you with detailed return instructions.
  3. Shipping: Return the products to the address provided in the instructions. Return shipping costs are the responsibility of the customer, except in cases of defective products or errors on our part.

4. Refunds

Once we receive and inspect the returned products, we will notify you by email regarding the approval or rejection of your refund request. If approved, the refund will be processed via the original payment method within 14 days.

5. Non-Returnable Items

Certain products cannot be returned, including:

  • Custom or personalized items.
  • Sale or clearance items, unless they are defective.

6. Defective Products or Delivery Errors

If you receive a defective product or if we made an error with your order, please contact us immediately at contact@530degres.agency. We will cover the return shipping costs and provide you with a replacement product or a full refund, according to your preference.

Contact Us

If you have any questions about our return policy, please contact us at:

contact@530degres.agency

Thank you for choosing 530°. We appreciate your business and strive to provide you with the best shopping experience possible.

Return Policy

Last Updated: 27/05/2024

At 530°, we are committed to providing you with high-quality design products. If you are not completely satisfied with your purchase, we are here to help.

1. Right of Withdrawal

In accordance with French law, you have the right to withdraw from your purchase within 14 calendar days from the date you receive your order, without giving any reason or incurring any penalties. To exercise this right, please contact us at contact@530degres.agency with your order number and the products you wish to return.

2. Return Conditions

To be eligible for a return, please ensure that:

  • The products are in their original condition, unused, and in their original packaging.
  • The return request is made within 14 days of receiving the product.

3. Return Procedure

  1. Contact Us: Send an email to contact@530degres.agency with your order number, the products you wish to return, and the reason for the return.
  2. Return Instructions: We will provide you with detailed return instructions.
  3. Shipping: Return the products to the address provided in the instructions. Return shipping costs are the responsibility of the customer, except in cases of defective products or errors on our part.

4. Refunds

Once we receive and inspect the returned products, we will notify you by email regarding the approval or rejection of your refund request. If approved, the refund will be processed via the original payment method within 14 days.

5. Non-Returnable Items

Certain products cannot be returned, including:

  • Custom or personalized items.
  • Sale or clearance items, unless they are defective.

6. Defective Products or Delivery Errors

If you receive a defective product or if we made an error with your order, please contact us immediately at contact@530degres.agency. We will cover the return shipping costs and provide you with a replacement product or a full refund, according to your preference.

Contact Us

If you have any questions about our return policy, please contact us at:

contact@530degres.agency

Thank you for choosing 530°. We appreciate your business and strive to provide you with the best shopping experience possible.